Frequently Asked Questions
Everything you need to know about your Maoi Swim experience.
How do I find the perfect size for my Maoi Swim suit?
We recommend checking our detailed Size Guide located on each product page. Our styles are designed to be true to size, but if you are between sizes, we suggest sizing up for extra coverage or sizing down for a firmer, athletic fit.
What is your return and exchange policy?
We offer returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all hygiene liners and tags intact. Please note that sale items are final sale.
How should I care for my swimwear to make it last?
To preserve the life of your Maoi Swim pieces, we recommend hand washing in cold water with a mild detergent after each use. Avoid harsh chemicals, ironing, and tumble drying. Always dry your suit in the shade to prevent color fading.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
What materials are used in Maoi Swim products?
We are committed to sustainability. Most of our swimwear is crafted from high-quality, recycled fabrics like ECONYL® regenerated nylon, which is made from abandoned fishing nets and other nylon waste.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order, and we will do our best to accommodate your request.